PMO "Project Management Office" | Honor’s degree BSc Mech. Eng. | CPEng, CPMOP, CKPIP, PCBA, TOT, CT, SCE, ABET, GSDC, ULI، NSPE, ICSC
228 posts
Latest Posts by khalid-albeshri - Page 6
Accounting is the language of business. - Warren Buffett #holdingcompany #businessminded #businessquotes#businesssuccess #businessman #businesstip#businessideas #womeninbusiness #businessmarketing#businessconsulting #businesspassion #socialmedia#businessopportunity #businesslife #strategy #businesses #growth#businessmentor #businessmotivation #entrepreneurs #creditrepair#coaching #businessplanning #networking #businessonline #consulting#contentmarketing #businessmanagement #businessconsultants#businessstartup #marketingtips #KhalidAlbeshri #pivot
Learn How To Grow Your Business Over the internet?
Just about every sector has seen the benefits of the internet. The chance share your abilities and solutions on the internet is using sites like Exly. These online instruction facilities include majorly raised the education sector by geting to a growing number of students. Enterprises in addition have seen considerable growth with web marketing. The intricate stuff for signing up online is no longer a problem with service furnishing platforms. Go here https://www.exlyapp.com/ for additional information.
Google Analytics is the best friend of all Digital Marketers as it dictates the decision making and success of every websites.
Collaboration is crucial to succeed in business, with the right partners you can avoid significant mistakes.
VISIT OUR WEBSITE FOR VARIOUS MARKETING SOFTWARE REVIEWS
Why Conversational Marketing is a good way to reach people in 2022?
The Three Pillars of conversation marketing are the best way to reach people is because they create KNOW, LIKE, and TRUST.
People buy from people they know.
People recommend people they like.
People are return buyers from people they trust.
🎯Read the full article.
Remind yourself never to forget to grow your business online.
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Build an industry-leading procurement team
Kronos Group strongly believes in the strength of an industry-leading procurement team and in elevating the industry to reach new heights.
If you have no PM experience, do the Google project management certificate program. If you have a year, do the CAPM. If you have over 3 years, get the PMP.
Project Analysis Example
Project analysis means work done before the legislative appropriation for a project to develop a reliable estimate of the cost of the project to be used in the appropriations request…
Project analysis makes sure that every step of the project is according to the plan and no time or money is wasted…
Details:
https://pmptemp.com/project-analysis/
How to select the best Project Management Software
Project Management Software has become a must for all businesses nowadays. Project management entails determining the strategy and acquiring the necessary people and resources to plan, execute, and deliver a project on schedule and within budget. The program has been widely utilized in a variety of industries, including IT, construction, architecture, sales and marketing, surveying, and so on, for efficiently and successfully managing projects. However, it is important for you to have a clear understanding on how to pick the best project portfolio management software.
Why do you need a project management tool?
The project team, which consists of the project manager and team members, is involved in the management process. To increase efficiency and carry out the entire management process, they employ apps and tools to evaluate, plan, schedule, track, and manage projects. Your organization may use the program to keep projects up to date, stay up to date, and manage data. Just keep in mind that the software can only help the project team succeed; everyone must contribute to each job and to anything else is required. If you work with the improper blueprints, you won’t be able to complete a job effectively.
How to select a project management software
In today’s corporate world, project management has become increasingly important. The finest Project Portfolio Management Software is one that fulfills or matches the project’s needs for completion. These vital functions should be performed by the primary aspects of selecting software:
Priorities for Project Management
It’s helpful to have a better grasp of project management tasks from time to time when reviewing business software. This aids in establishing whether the program is capable of resolving any issues your company may have. Applying existing management techniques to project management software will aid in identifying how the program may be used to solve an issue. Breakdowns of what a project requires can also show how projects and software interact with one another.
Assess Future Project Management Requirements
While it’s tough to forecast how software will evolve over time, it is feasible to comprehend the program’s adaptability. A company’s ability to grow is aided by adaptable software. Simple-to-use software may or may not be able to adapt to a company’s changing demands as it expands. The more adaptable the software, the more alternatives a corporation will have to deal with a variety of scenarios. Without degrading current projects, a successful Project Management solution accepts change and meets changing business expectations.
Accounting Software Integration
A project management software’s capacity to synchronize company data with other software is a critical component. Because a firm may be utilizing an existing application and would like it to be synced to their preferred software, a program that can combine other software systems to function together is much better. In fact, choosing software that can interface with other programs can save money by reducing data setup time.
Relationship between the software provider and the customer
Both the software vendor and the client must build a mutually helpful relationship. When choosing project management software, it’s important to evaluate the software vendor’s responsiveness and competence, as well as its support for the purpose of serving. The organization or corporation should also note how keen the vendor and support are to assist when queries or difficulties emerge, as well as how quickly they respond. The seller should take an active role in assisting their customers.
If a corporation is currently utilizing a program and wishes to transfer to a new one, they should figure out how such a transition will be handled and whether such actions will be performed. When a corporation wants to move data from its present program to the chosen software, the changeover might be costly. As a result, such a corporation should assess how much effort is required to migrate to new software.
Now you have a clear understanding on how to select the best Project Management Software. Keep these options in your mind and invest your money on the most perfect tool available out there. Then you can streamline your projects and end up with receiving the best returns coming on your way.
Project management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.
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Are you often attending the online meetings? It provides the perfect opportunity to put your Chinese skills into practice. Here we’ve compiled a list of 32 essential phrases to help you tackle online meetings and take your business Chinese to the next level.
https://bit.ly/3IXlCaT
Small companies, is the downfall going to stop?
For a long time, I have noticed that small companies are disappearing, it started some 15 years ago. Mega shopping centers are taking over, Big Companies are taking over and small businesses are vanishing from the face of the earth. And not just companies, but also health centers and other places, such as libraries and some social services too. Let me not forget to mention the farmers too, so sad. All have been reduced to a minimum and moved to big centers.
Here in Finland, where I live, it is not too appealing to have your own company, bureaucracy is everywhere, expenses are huge, you need to know this and that, taxes, insurances all kind of cash systems, where to get the CUSTOMERS! Advertising is too expensive and not too effective, many many business owners give up, burn out, and get exhausted. No holidays.
Crowdpoint has a solution to this problem. Leveling the playing field, so that small business owners can thrive and succeed and still have time to live life! It is Wall Street taken to Main Street. Join our Blockchain-Powered ecosystem and start thriving your business too!
To hell with circumstances; I create opportunities.
There will be opportunities. Go find one.
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Cash Flow - Business Finance Glossary
The Biz2Credit business finance glossary has the information of key financial terms used for your small business. This video explains the definition and meaning of the cash flow. Youtube.com…
Any business running in the market judges its growth and the net cash flow at the end of the year. But, it becomes harder when your business grows. The cash flow management in offline mode turns out to be a risk. There are higher chances of human error that can disturb the entire cash flow of your business. Many businesses opt for automated custom billing tools that handle multiple business processes with automation. They handle all invoice system, billing, cashflow, time tracking, and save all data onto the cloud for a lifetime.
However, let’s first discuss the strategies for cash flow management and terms to always focus on better management. Check out the complete blog!
Revenue is vanity. Profit is sanity. Cash flow is king.
Unknown (via quotes-by-dilanka)
Cash Flow Forecasting - A Need Of Every Business!
Each morning at my child’s bus stop, there is a foolproof route to say that the school bus is about to arrive: when you see a group of children running towards the bus stop from the park, you know that the faithful yellow hardtop is on his way.
Is this child’s game or strategy? I would say tactical because here the experience showed that these children just have enough time to go from the park to the bus stop once they saw the school bus arriving towards the bus stop. What has this to do with the forecast of cash flow.
If you pay attention to how and when the cash is flowing in and out of your business, you’ll never miss the bus. Or at least, you’ll have a pretty solid idea when the bus is to arrive, if it’s running late or if you’ll need any alternate transportation.
And if you pay attention to your business cash flow whether it’s flowing in or out, you will never gonna miss the bus. Forecasting your cash helps you anticipate cash gaps well in advance.
Here’s why there is a need for cash flow forecasting for every business:
Cash Shortage Notices
A healthy cash flow forecast data helps you find the cash gaps of your business far in advance and allow you to take action. That means you can take necessary actions like negotiations over credit rates, credit control systems, etc.
‘Forewarned is forearmed’
Cash flow forecasting gives you a clear picture of your business cash positions. This means you might have to use online lending tools like Fundera, Fundbox, etc to fill cash flow gaps.
Grow Your Business With The Use Of Cash Surplus
Growing businesses need to notice and take advantage of a cash surplus. With money in your hands, you always have the opportunity to invest in the right way to grow your business.
With a cash flow forecasting app, you will know about when, where, and how much to reinvest to run your business. Adopting the right forecasting method in your business financial forecasting model, you will always be heading to increase your business at a safe and healthy pace.
By adopting cash flow forecasting tools, fintech accountants can integrate cash flow forecasts with their existing financial model and help business clients stay up-to-date on their upcoming, due, or past-due payments. These technologies add value to the fintech’s solutions and allow business clients to spend more time on their platform instead of looking to external apps for cash flow forecasting, management, and planning.
Cash is king and as Benjamin Franklin said (There are three faithful friends - an old wife, an old dog and ready money)
#holdingcompany #businessminded #businessquotes #businesssuccess #businessman #businesstip #businessideas #womeninbusiness #businessmarketing #businessconsulting #businesspassion #socialmedia #businessopportunity #businesslife #strategy #businesses #growth #businessmentor #businessmotivation #entrepreneurs #creditrepair #coaching #businessplanning #networking #businessonline #consulting #contentmarketing #businessmanagement #businessconsultants #businessstartup #marketingtips #KhalidAlbeshri #pivot
Hiring A Real Estate Assistant (How To Tips & Insights with Your Real Es…
The technique of recording and keeping track of your business’s financial transactions is known as bookkeeping. Your bookkeepers are required to compile financial resorts based on your company’s activity on a regular basis. These reports indicate your company’s financial situation as well as its performance.
In addition to managing financial records, bookkeeping services include:
1. Tax return preparation
2. Invoicing
3. Keeping track of performance indicators
4. Tidying up financial records
5. Keeping track of accounts owned and receivable
6. Management reporting
A bookkeeper’s job is to deliver accurate, up-to-date financial data to accountants so they can compile annual financial reports and tax filings for your company.
Services that bookkeeper can provide:
1. Data entry
2. Bank reconciliation
3. Accounts receivable, accounts payable and payroll
Hiring the best bookkeeping services
You have 3 options: employ a freelancer, hire a bookkeeping firm or adopt a remote bookkeeping solution. Each of them has its own set of advantages and disadvantages which will help you decide which is the best option for you.
Tips on how to hire the best bookkeeping services:
1. Consider experience
2. Ensuring proper education and training
3. Determine technical abilities
4. Consider paying attention to the details
5. Extensive cash flow and credit management experience
6. Planning and preparation of tax
A Social Media Manager is a person who can help you gain further online visibility: When you start a new business, a brand new product or when you simply feel you need more visibility on social networks.
Ensuring that's hiring the right employee for the right position is your most important dimension. #holdingcompany #businessminded #businessquotes #businesssuccess #businessman #businesstip #businessideas #womeninbusiness #businessmarketing #businessconsulting #businesspassion #socialmedia #businessopportunity #businesslife #strategy #businesses #growth#businessmentor #businessmotivation #entrepreneurs #creditrepair #coaching #businessplanning #networking #businessonline #consulting #contentmarketing #businessmanagement #businessconsultants #businessstartup #marketingtips #KhalidAlbeshri #pivot
NOISE GENERATOR MODEL-8121C
Six Attributes Of A Good Call Center Manager
The shortage of good call center managers is hard to spot. Call centers always have someone holding that title. Often, they’re just not the right person for the job.
Fundamentally there are two types of call center managers:
Those who are technology and process driven.
Those who understand human motivational psychology.
Ideally, a call center manager will be skilled in both fundamentals.
From my experience, a successful call center manager is 75%/25%, with 75% being a solid comprehension of what drives employees to give their fullest potential to their work.
Technology can be learned; even mastered. Being able to motivate and lead a group of people, which defines a manager’s ability, is not as simple as applying generalized management principles.
If I were interviewing candidates for a call center manager position, I would look for the following six attributes (Notice I did not write “skills.”):
1. Ability to lead. During the interview, uncover if the candidate has successfully led a group of people. Presumably, the candidate has call center management experience, so ask about other leadership roles, whether it was in Boy Scouts, the military, schools, team sports, etc. How do they define their leadership style? How do they measure if their leadership style is the right style for their team? Have the candidate give at least two STAR (Situation, Task, Action and Result) stories where they lead a team towards the desired result(s).
2. A sense of humor. As a call center manager, my use of humor, to create levity, is my greatest asset. A call center manager who takes themselves too seriously adds unnecessary stress to an already stressful environment. Eventually, they will alienate their supervisors and agents. Being able to showcase the fun and enjoyable aspects of being employed in a call center, and there are many, along with the benefits of, and exploiting them will naturally keep agent turnover to a minimum while maintaining a high morale level. Does the candidate appear relaxed and approachable? Do they make remarks that make you smile and laugh? We all enjoy being around people who are genuinely fun to be around.
3. Able to sell ideas. Call centers are constantly changing. Therefore, agents must be sold on the benefits of any change. Selling ideas, selling anything, comes down to show “What’s in it for me?” We buy into ideas that benefit us in some way (i.e. making our job easier, reducing stress, removing a tedious routine, and increasing efficiency). You can ask candidates how they would sell the importance of following the dress code’s policy regarding proper footwear. Would they use the approach that wearing sandals and flip-flops is a health and safety issue? Agents will more likely understand why this policy exists and therefore comply because there’s a “What’s in it for me?” in protecting their toes and health.
Give the candidate a hypothetical scenario, or better yet one your call center has actually experienced, where the agents had to learn a new process, technology, or there was a change in policy and ask how they would have sold this change to the agents.
4. Understands management is not about having control. Most call center managers have the misconception that their primary role is to “put out fires.” If a call center manager is spending their day putting out fires, this is a sure sign that they are not giving enough authority to their supervisors and agents to make decisions. Does requiring authorization to pick up overnight delivery costs warrant putting the customer on hold (increasing the call handle time), the agent’s time to locate a supervisor or the call center manager and then their time? In past call center, managerial roles, how much authority did the candidate’s agents have? Is the candidate comfortable with giving agents a high level of decision making?
A good call center manager makes sure their supervisors and agents have the tools and training to do their job and to make decisions which are in the customer’s and company’s best interest and then — here’s the key — allows (READ: trusts) their agents/supervisors to make those decisions.
Management is about guiding people towards a sought-after result(s).
5. A visionary. Great call center managers are always looking at the big picture. They have a vision of what their call center will look like in a year’s time, 3-years’ time, 5-years’ time and are navigating their call center to where they envision it will be. They should be comfortable sharing their vision with their leadership team and agents.
Outsourcing, web-enabling, marketing, Do Not Call registry, advances in telephony technology, teleworking, have forced call centers to operate differently than they did just five years ago. Give the candidate an overview of your company’s business model and who are your competition, then ask how they see the next level of the call center looking? This is where the 25% (technology and process driven) comes in. Are they on top of current call center technology? Do they see where they can integrate CRM software and workforce management to enhance the caller’s experience? How about feeding back results, data, and customer feedback to various department heads throughout the company so business processes, product lines, ordering can be adjusted to accommodate changing consumer demands?
Today we expect to be able to order a pizza by simply giving our telephone number. The agent repeats back our address and has our order history. Not long ago, this was not the case. Major pizza chains now offer the ability to order online and thru apps. I would venture to guess most pizza delivery orders today are done online. In 2010 was this the case? How has this changed the way a pizza chain call center interacts with its customers? The latest buzzword, for what it’s worth: Omnichannel
6. Outside the box thinker. By far, the most critical attribute for a call center manager to have is creativity. I am a big proponent of incentives to reward certain behaviors and key performance indicators (KPIs) and therefore spend a good portion of my time creating, implementing, and maintaining incentives. The return I get is well worth it, and I find the more creative, but not complicated, the incentive, the better the results.
Being creative in upselling, such as creating value packages, will yield much better results than merely trying to tack on a product or service to an order. Being creative in using technology to create call center efficiencies, increase revenue (even uncover new sources), or manage agents’ productivity is what differentiates a good call center manager from one that is mediocre.
Managing a call center is an art.
Of course, there’s much more to being a good call center manager than these six attributes. Having common sense, logical thinking and being comfortable making quick decisions would rank up there. Must have hard skills would be excellent, if not superior, verbal, and written communication skills. When looking for a good call center manager, keep in mind hard skills, while important, can be taught; soft skills cannot.