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Field Service Management is a type of software which helps an organization to simplify its field operations by automating them. FSM includes the detection of a field service need, scheduling and making the best use of the technicians on the field, thanks to Artificial Intelligence.
Artificial Intelligence (AI) and Augmented Reality (AR) are revolutionizing all the industries and field services is not left behind. AI in collaboration with technologies like AR and IoT will provide better device maintenance, repair, service, and other facilities as well.
• Supported By Chatbots
Chatbots have simplified and have made communication more effective thereby providing a seamless experience to its customers. AI-powered chatbots are smart as they work according to the need of the customers; they comprehend easily if a client requires additional information or whether they require assistance in resolving any issue. Smart algorithms power chatbots and determine all necessary information before dispatching a technician.
• Informed Scheduling
AI sensors deployed on machines emits alerts regarding the state of the machinery which informs the stakeholders to take necessary actions. Informed scheduling ensures that all the field services take place timely and making it cost-effective for organizations. The field service enables the workforce to work where it is needed, satisfying the customers and enriching the job of the workforce.
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Marketing automation involves the use of software platforms and technologies designed to use marketing channels more efficiently and automate the tasks that are repetitive. This method helps reduce the efforts put in by the marketers and enhance digital marketing greatly.
Marketing automation is a useful step to target a large audience in a much lesser time, through portals like emails, social media networks, SMS, and search engine optimization.
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The idea of a smart city is imprinted in the technology sector’s viewpoint diverting technologies to innovate more in the domain. The cities are called smart when technology is incorporated into all fields, raising the level of ease with improved scope for research and development.
The adoption of these systems into the daily life of the people living in cities, making them healthier, safer, and more prosperous, is occurring at a slower pace than expected. The abrupt hike in artificial intelligence (AI) algorithms, broader availability of low-cost IoT sensors, and distributed hybrid multi-cloud IT architectures have unraveled a plethora of opportunities in the development of smart cities. Factors that drive the growth of interconnected smart cities are: Read More
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Technological innovation in medicine takes place in a major area managed by knowledge inequalities and trust-based relationships. A legal framework of professional advice-giving governs these relationships.
It is assumed that this interaction is between patients and doctors. Introducing AI in healthcare challenges this assumption, though there is disagreement about whether human doctors will work with Artificial Intelligence or will be replaced by it.
Artificial Intelligence will not replace humans due to unresolved issues in transposing diagnostics. It will assist doctors with accurate information to provide better care to the patients. There is a significant shift in the patient-doctor relationship with the involvement of AI in healthcare.
Consumerization is an emerging phenomenon in healthcare where the role of the patient is changed as a reactive receiver of care. They play a vital role in managing their health, deciding their payment method, and in demanding the quality of service.
Patients can access their medical information in many ways. WebMD website is the leading healthcare information provider where its online portals, mobile platforms, and health-focused publications serve as better healthcare plans for consumers and physicians.
Consumers utilize this website because they trust that the answers to the healthcare-related questions are reliable, accurate, and easy to understand.
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With the enterprise focus rapidly shifting toward digital strategies, the executives will continue to rely on IT solutions to drive the business transformation. Besides, the exponential growth of data is pushing enterprises to reinvent their data center models to achieve greater flexibility and efficiency with minimal complexity.
On the other hand, data center solution providers are embracing DataOps — a portmanteau of ‘data’ and ‘operations’ — approach to accommodate analytics capabilities and take their value proposition to the next level. In line with the technological upheaval, these solution providers are also replacing legacy components with a slew of disruptive technologies such as containers and virtualizations, edge-computing, and flash memory to shape the modern data centers.
Top Data center Companies in Apac region
Top Data Center consulting companies in APAC
Amazon Web Services (AWS), is characterized as not only an ‘omnipresent cloud’ but also as an ‘omnipotent cloud’. Leveraging the power of AWS, the company offers a range of cost-effective and scalable products pertaining to the latest technology trends such as Internet of Things, edge computing, and artificial intelligence.
Top Amazon Solution Companies in Apac
A positive change in the hospitality realm today is traditional hoteliers realizing that the hay days where travelers would flock their dwellings during the holiday season in search of rooms are over. In this era, where technology has permeated into every sphere, the average backpacker wants to be updated about the best deals, which includes food, travel and accommodation options months before heading out for a holiday.
Hoteliers worldwide have started to realize that embracement of technology is the best way going forward to retain loyal customers or increase additions in the days to come.
Top Travel and Hospitality companies in Apac
The rapid evolution of networking technologies and the speedy adoption of mobility by consumers are pushing organizations to upgrade their network infrastructure swiftly. In this movement toward the amalgamation of networking and mobility, various technologies are proving beneficial in enabling seamless connectivity and compute-ability both at the core systems and at the edge devices.
Continuous technology innovation is turning over a new leaf in the networking world. Cloud computing is one of the few aspects that are playing a pivotal role in redefining the current networking paradigm. Apart from being cost-effective and reliable, cloud computing enhances the global accessibility of the applications running across multiple networks.
Top Networking Companies in Apac
Top Networking Consulting Companies in Apac
IT Service Rankings
IT infrastructure solution providers that are at the forefront of enabling digital business transformation, reinventing business with SMAC (Social, Mobile, and Cloud), industrializing change, and re-imagining service delivery. In order to simplify and assist the CIOs in identifying the right IT services providers, a distinguished panel comprising CEOs, CIOs, VCs, analysts, and the APAC CIO Outlook editorial board has reviewed the top companies in the IT services domain.
In our selection process, we looked at each vendor’s capability to fulfill the need for cost-effective and flexible solutions that add value to the IT services landscape.
Top IT Service companies in Apac
CRM Rankings
CRM facilitates ‘personalization marketing strategies’ that a number of businesses implement today, where customer data is used to promote products in a customized, personalized fashion. Promotion campaigns via texts, emails and voice calls are initiated via CRM. Today, the incorporation of artificial intelligence is making CRM systems more efficient. The use of conversational AI chatbots has fastened and improved customer response.
For business corporations looking for a CRM partner, the situation looks favorable as there are many CRM providers in the market to choose from. However, it brings in a daunting decision to choose the ideal partner to derive maximum benefits from.
Top CRM Companies in APAC
ERP Rankings
With the rapid adopting of technology in every industry, ERP systems have also reached a number of business functions within an organization. The increase in use of cloud ERP can also be referred to the increasing popularity of social media platforms and mobile technology.
Social media’s integration with ERP allows companies to connect with customers in real time, and enables them to analyze and report on the company’s social activity.
Modern ERP systems are branching out from capturing data from various departments to providing business intelligence for a strategic advantage. ERPs are also embracing artificial intelligence that is quickly becoming an integral part of business functions.
Top ERP solution companies in APAC
Top ERP consulting service companies in APAC
The 5G networks will operate between the range of 28 GHz and 60 GHz i.e., high-frequency band of the wireless spectrum, which is known as the millimeter wave (mmWave) spectrum. 5G will also add unlicensed frequencies, which means a higher bandwidth will be available to the public.
In addition to superior bandwidth, the 5G networks will possess a thick, distributed network of base stations in the microcell infrastructure. This will enable more processing, resulting in reduced latencies.
Downloading full-length HD movies in seconds is just the beginning of the journey, soon it will allow people, enterprises, and the world as a whole to be more connected, become smarter and sustainable.
The new level of 5G will offer network management capabilities, which will enable numerous virtual connections within one 5G network.
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